How can I get Shopify to add a DKIM key for my emails?

JamesHobson
Visitor
2 0 0
Not sure where to post/send this so have ended up here. 
I Need Shopify to add the DKIM key for emails sent via Shopify for identification and validation purpose.  This is the advice from Zoho Mail.
Can a member sort this for me please?
Replies 6 (6)

Sebastian_Young
Shopify Partner
116 6 37

Hi James, there are lots of us who want this but unfortunately Shopify still do not support it. I say "still" because I am hopeful that they will at some point.

https://help.shopify.com/en/manual/intro-to-shopify/initial-setup/setup-your-email#domainkeys-identi...

Sebastian_Young
Shopify Partner
116 6 37

It turns out that this is now available, but just a bit hidden. I've just authenticated our domain and confirmed that emails are being signed by our domain!

https://www.shopify.com/admin/settings/sender-email

JamesHobson
Visitor
2 0 0
Thanks for the heads up. 👍
randy58
Visitor
2 0 0

Hello

I cannot see anywhere to find the DKIM record or the DMARC record.

Where do I find the records to add them to my Namecheap account for use with my G-Suite email addresses???

My email address is validated--however I still need to add these records.

Thanks

 

 

randy58
Visitor
2 0 0
This didn't help--but I finally reached Namecheap support and the DKIM is
working and now waiting for
DMARC to propagate