I have received several DMCA takedown notices from the same vendor/agent representative. The representative agreed afterwards to rescind the DMCA takedown notices against my site and notified Shopify of this via email. How does Shopify handle this situation where a vendor has agreed to change course. Will my site still be penalized for the original DMCAs or will they be deleted from my file. Any clarity here would be appreciated. Thanks.
Lulu here from the Shopify Support team. Thanks for reaching out here, and I'll be more than happy to help you out.
In all these cases, you will need to respond directly to one of the emails you have received from the legal team with any questions. They are the best team to help you out further.
All the best,
Lulu | Social Care @ Shopify
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