Is the data this site is showing about your store accurate? What they show as most popular / trending are in fact your most popular products?
They might just come up with some "trending" section based on other sources. Maybe is what their visitors search on their website. Maybe it's just random.
I don't think they can get your real data, specially sales data from anywhere without your consent.
Also, it looks like you can request them to ignore your domain.
Have a look at this thread: https://community.shopify.com/c/Shopify-Discussion/Can-we-block-Pexgle/td-p/610542
Aren't the products on your site ordered the same way?
I don't believe that your sales details are publicly available anywhere as in who bought what and when, but the way your products are ordered/sorted on the page is.
I agree there should be an easy way to block these kind of actions.
They are not. My products are named Product 001, Product 002 to order them, which doesn't correspond to the order in which they sold best, as listed on pexgle. I recently received the below response from Shopify Support (after the dashes). I think that shopify should work to make this data unavailable, as it is with any other professional website (I checked a few of my suppliers and received no data whatsoever from these sites).
It seems odd to me that support knows so much about this website (including there blocking policy), and that this website only seems to give data about Shopify. You should have blocked this site months ago... What is a .json file please?
I had three more hits from the US today. There is no conceivable way anyone would have found out about me from the US except perhaps from facebook add campaigns perhaps, though these should be localised to the UK. No user wants site to be used in order to allow other firms to conduct cheap market research. It is immoral and illegal/should be illegal.
If shopify is not willing for some reason to limit the activities of these shady websites, can I at least ask for you to block all traffic from the US to my site? My market is entirely the UK. I would advise anyone against uploading there IP to shopify at the moment until you guys have control of your clients data.
Sorry for the delay in response! I already got a response from our support team. According to them, this site is just pulling publicly available information. For technical context, Pexgle can scroll through Facebook ad campaigns connected with stores in seconds, and can see store traffic and key metrics for Shopify stores via myshopify URLs. The site can even take advantage of the .json files that bots can read.
Looking at the website, pexgle.com, it allows it users to pay a subscription fee and gain insight into any store's trending products and performing ads while they browse with the Pexgle browser add-on.
A Pexgle's blurb stated, “Probably the most used feature on Pexgle, the best-selling ads feature allows you to spy on other store’s products. There are no limits to the products being sold that you can view here, as literally every item sold on a Shopify store can be viewed from this section".
There are currently no workarounds for this, as this does not imply there is anything broken/requiring fixing on the your site.
You can contact Pexgle and ask them to protect their domain. This is free, and can take up to 24 hours to take effect- email@example.com
If you simply go to https://[YOURSTOREURL]/collections/all?sort_by=best-selling you can get your whole catalog ordered by best selling products. This is publicly available.
It seems that your only alternative at the moment is to contact Pexgle directly and request your store to be removed as mentioned above.