Data Source URL for Pinterest Catalog

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Tourist
3 0 3

I just tried it and it said file validated. It says to wait 24-48 hours.  Here's exactly what I put, hope that helps!

 

https://www.theregalphoenix.com/collections/all.atom

 


@tslife wrote:

This isn't working for me no matter what I do. Ugh.


 

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New Member
2 0 1

The exact same thing just happened to me.  25 errors for no reason that's preventing me from using this service.  Did you figure out what was causing that issue?


@Twentyfivefifty wrote:

@Jim_West wrote:

This worked for me

 

https://YOURSTOREURL/collections/all.atom

 

Then select CSV and no password



I did this and made some headway. But got a response that 25 (seemingly random) products had errors that didn't allow the catalog to upload. The errors listed don't make much sense either since they claim there is no product description is missing in the metadata, link is missing from metadata, image link is missing from metadata, and so on.... Again, there is no rhyme or reason as to how these specific products are picked out. I don't understand why it isn't the whole catalog with these issues. Only 25 products. Thoughts on why this would be? Have you had similar issues after you used your data source URL?


 

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Tourist
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Nope. I did contact Shopify support and got the usual "send us screenshots and here's some articles to read". I haven't had the time to get them screenshots or read the same articles I already read (that seriously need updating). I've been meaning to contact Pintrest directly, but from their help community articles it seems they just want you to make "pins" for each product but customers can't buy from Pins. Still don't understand the '25' products thing either. I'll try to contact them this weekend and see what the response is. Additionally, I'll try to get with Shopify again as well. I just don't understand why they don't have a straight answer for this issue. We're not the only ones with this problem are we? I think I'll shout out to some facebook groups to see if anyone else has managed to push through this issue already. I'll post my results here. It would be appreciated if all did the same.

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Tourist
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@RegalPhoenix wrote:

I just tried it and it said file validated. It says to wait 24-48 hours.  Here's exactly what I put, hope that helps!

 

https://www.theregalphoenix.com/collections/all.atom

 


@tslife wrote:

This isn't working for me no matter what I do. Ugh.


 



So, what happened after 24-48 hours? Did it work?

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New Member
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Hi i can't get seem to get this at all and there are no videos or too much info did you get this?

cheers

Isaac

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Excursionist
26 2 3

Nope.

 

I've reached out to Pinterest and they are of NO help.


Zoey

Sep 15, 02:28

Hi Kris,

I'm taking over for Logan. Being a specialist from pinterest support team, we can help you to set up shopping campaigns or for creating product groups or promoted pins. But regarding setting up data source file with your website(in this case Shopify), you would need to get in touch with them because your website feed is completely depends on how your website is built. Thus, we recommend to get in touch with Shopify support.

As Logan sent in the previous emails, please make sure to follow the requirements while setting up data source file. Your XML file has formatting errors. So, I'd recommend to follow the below formatting tips and correct your data source file:

  • If you're using a csv, we wrap your values in double quotes to avoid any possible parsing issues
  • Additional floating delimiter (comma, tab) can result in the item or file not processing properly
  • Ensure delimiters for all your columns and rows are correctly set up by checking to make sure you have the same number of delimeters in each row.
  • The specifications for the feed must follow standardized American English for the required and set values.
  • For tab delimited or comma delimited files, data source file must be plain text, UTF-8 or Latin1 encoded.

You can find more info on data source specificationshere.

Hope this helps clarify! Let me know if you need anything else!

Thanks,
Zoey

 

This was their response.

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New Member
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it is working. thank u very much

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New Member
2 0 1

I reached out to Pinterest and they said to talk to Shopify...  I will do that, but I doubt that will go anywhere

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New Member
2 0 0

Look my message

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