Deactivate Order Confirmation

Tourist
8 0 11

We would also love to be able to change this at Storiarts. We're use a third party reciept app and are currently feeling very spammy becuase we have to send our customers two emails immediately after each order :(

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Shopify Partner
1 0 0

We also would really like the ability to turn off order confirmations as we use Receiptful, that provides a smarter option for us and our customers.

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Navigator
1137 0 119

Here's a thought for a temp workaround. Make the Shopify message simply read as an ackowledgement, such as:

Thank you for shopping with us today. Your order # is XYZ. You will receive a separate order confirmation separately. 

 

You'd put the acknowledgement phrasing into the subject.

http://www.StandoutDesigns.com ::: Solid Wood TV Furniture for Enthusiasts. Made in USA.
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Shopify Expert
195 0 23

standoutd I think what you mentioned is the approach that many using 3rd part apps use but the main complaint here is that customers should not have to revieve 2 emails confirming their order. 

Stop Stressing About Shopify You’ve Got Better Things To Do => https://320ny.com/shopify/
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Navigator
1137 0 119

agreed, ryan. and a checkbox is not too hard to implement on the admin side, so hopefully your voices will be heard. was just thinking about how to make due with the present setup.

 

http://www.StandoutDesigns.com ::: Solid Wood TV Furniture for Enthusiasts. Made in USA.
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New Member
1 0 0

Wish Shopify would allow you to disable the order confirmation so that we could use Receiptfuls more supercharged email notifications!! Please just implement an option to disable to notifications!

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Tourist
5 1 4

Another +1 for having control over the sending of a confirmation email. Either that, or integrate Receiptful (or similar) into Shopify to start with? It's a strange clunk in an otherwise smooth system...

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Excursionist
13 0 7

+1 on disabling the confirmation email.

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Highlighted
New Member
2 0 2

Another yes vote---enable disabling all customer auto emails.

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New Member
1 0 1

Same here, it's only logical to have on/off switch on all email notifications. 

 

1 Like