Deactivate my store:DayspringMart

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New Member
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Please Shopify!

I have been struggling to deactivate my store: DayspringMart for the past 4 days without success 

Please,I need help getting back my store 

Please and thank you 

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Shopify Staff
Shopify Staff
908 85 161

Hey, @DayspringMart!

Lulu here from the Shopify Support team. Thank you for getting in touch and I'll be more than happy to help you out with your question.

I am sorry to hear you are having trouble with your store. Just to clarify, is your store unavailable at the moment or are you trying to cancel your store? Can you send me a screenshot of what you are seeing on your end so I can take a closer look into this for you? 

Did you receive an email from our team about your store at all? Once I have a bit more information here I will be able to help you out further.

Speak soon! 

 

 

Lulu | Social Care @ Shopify
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New Member
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The store has been dormant for the past 3 months.

I desire to start again but discovered that it has been deactivated 

I have try severally but this message "store is not available " kept coming up 

Your help will be appreciated 

Thanks 

 

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