I see that Shopify changed the process for adding a new product, which is seriously messing with my workflow. Specifically, this:
Can we NOT do that, please? I would like to have it default to active. How can I change this?
I'm Miles from the Social Care team at Shopify. Thanks for your feedback around the new products workflow. The new feature was designed around feedback from merchants who have requirements for a product not be listed when they create it. The old workflow would publish a product straight away which caused some headaches for merchants who added in products so we made this change to give a default option of draft. I can appreciate this has impacted your own workflow. When creating a new product or duplicating an existing product, you have the choice of assigning a 'draft' or 'active' status, but it will be set to draft and hidden from sales channels by default.
I've added a feature request on your behalf to ask the products team to consider the option of allowing merchants to change the default setting for new products to their own preference. This doesn't guarantee a change, but if we do receive consistent feedback around this, it's something we can consider for future releases. I do appreciate you bringing this up to us.
One potential workaround in the interim would be adding your products via CSV imports. Products created with a CSV or API upload will be set to "active" by default. This is the only option at launch, but the ability to specify draft status will be added later. This is especially helpful if you're adding products in bulk.
Thanks again for bringing this to our attention.
I totally agree they make these defaults without any consultation or any effort to at least let us choose which default we want. So many times new products aren't live because of this stupid feature. There's so many things could improve instead they try to make things difficult, the most tonedeaf company I've ever dealt with
Thanks so much for your extra feedback on this recent change. We can only get better with this kind of feedback, so please know that it is appreciated.
I've added this to the request I raised for @Chrisjigsaw. Unfortunately, I'm not able to provide a timeframe for this. As I mentioned in an earlier response, this is purely a feedback request and doesn't guarantee a change will be implemented. Many hands make light work, so the more feedback we get on this change, the likelihood of an update increases.
Please know that your feedback has been taken on board and our team will consider it for future releases.
To summarise the feedback I've received so far, I've included some points below:
Lastly, I'd like to reiterate that this change came on the back of a large volume of requests we received to implement this. We know that not every change we make is going to be popular with everyone. But with over 1 million merchants, we do want to make sure the changes we do implement are going to help as many businesses as possible. Our job is to help you make money.
Thanks again for the feedback. Please keep it coming.
So to clarify, what happens when a product is uploaded via .csv with "Publish" set to TRUE or FALSE respectively?
My previous workflow was to modify my products in csv in a large file, uploading the entire list but the portion that i'm currently making available to publish, those not available to not publish. If all products uploaded in any way via csv are set to active and there's not currently a way to upload as draft, what does publish do? Are there ways to set available channels via .csv import (website, ebay, amazon, google, etc.) to active or disabled also?
This is a brand new feature we've recently launched, so it's still not fully functional. Below, I've listed some of the limitations that currently exist for product statuses:
As I stated in my post above, feedback is always welcome, so please let me know if you have any feedback on this new process at all.
I'm another extremely unsatisfied customer that encountered problems with my workflow....
it's terrible to don't have anymore as default that products are immediately active after saving
this is causing problems to my workflow
it MUST be implemented a setting where i can choose which default option i want...
this shouldn't be a difficult task in my opinion...
so i hope that others merchants will post here this request otherwise it will not be added soon