Deleting Product "Type"

dholt1017
New Member
2 0 0

I am trying to delete a product "type" and i have seen multiple issues with this in that they don't automatically delete when there are no "orphans." I have also had an issue in adding a type. I am trying to add "Sauce" vs what's in there now which is "Sauces". I have made sure all products that were under "sauces" have been changed to "sauce". The issue is that Shopify is not adding "sauce" in in the drop down nor is it deleting "sauces". What do do now?

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Dirk
Shopify Staff
Shopify Staff
1058 120 236

Hey, @dholt1017 

I'd be happy to help. Just to confirm, are you seeing the old product type, "Sauce" somewhere in your Shopify store where you don't want it to be? Can you provide me with the link to that page? 

If there is anything else I can help you with, please let me know.

Dirk | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
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dholt1017
New Member
2 0 0
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Dirk
Shopify Staff
Shopify Staff
1058 120 236

Hey, @dholt1017 

Thanks for your patience. Do you mind providing an actual link to your online store where you are seeing the product types still?

 

 

Dirk | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Diego74
Tourist
12 0 1

Hi Can you help me for the same problem? This is the link wher you can see the problem, in the left there is a widget with product type

https://4pawsmart.com/collections/all

 

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Rolo_Ramirez
New Member
1 0 0

Hello, I had the same problem with a customer and I think I found the solution!

Make sure that a collection with the wrong product type has not been automatically generated... if so make sure to delete it.

The wrong product type should be deleted almost instantly.

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