Deviance between Shopify Analytics & Google Analytics

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Tourist
9 0 1

I've inserted the Google Analytics ID in the Shopify backend for tracking. The data displayed in GA is much lower than in the Shopify Analytics reports. I'm used to -10% deviance in GA, but now it's a way bigger difference. Any solutions to fix the gap?

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New Member
1 0 1

We have this problem too – I'm thinking it may have something to do with Draft Orders, POS orders, and/or certain apps used (ie Selly). Interested & following this thread.

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New Member
5 0 0

I have the same problem. 

 

The total orders on shopify admin panel is different from the transactions on Google Analytics on same date period.

Revenue has the same problem.

 

This is my post https://community.shopify.com/c/Shopify-Discussion/shopify-total-orders-don-t-sync-to-Google-Analyti...

 


 

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New Member
1 0 0

I have the same issue, the difference is huge.

In the shopify dashboard I see 492 sessions for Month to date, and in Google Analytics I see 30 sessions for the same period of time, there has to be something wrong, and like everybody else, I´ve just set the GA code on my store preferences section, under the Google Analytics section.

Anyone else has such a large discrepancy?

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