We sell lawnmowers and other types of garden machinery, some of which requires us to send the customer safety advice along with their order.
We currently manage this manually in Outlook, sending the warning information as part of the confirmation of dispatch email. This also allows us to advise customers to check the item for damage for signing - if it's a signed for postage method.
In short, there is different information we need to send depending on the product and shipping method.
We're launching on Shopify September and it would be great to streamline this process. Does anyone have a suggestion of how best to manage this moving forward?