is is possible to change the content of the mail a customer receives when a draft order is converted to a normal order depending on clicking the "Marked as paid" and the "Marked as pending" button in the backend? Our goal is to notify our customers in the confirmation mail that they have to pay the order amount to our bank account first before it will be shipped when we create the order by clicking on the "Marked as pending" button in the draft order. I've tried it with an if condition for the total_paid variable (if total_paid == 0) but it seems that this variable will not be used in Shopifys mail templates. Is there any other variable we could use in this case to display a different content in the mail for pending payments?
I am in need of an answer to this as well. It seems to be sending the Order Confirmation notification email, which is confusing to our customers.
I would love to just be able to edit the contents before sending to a specific customer at the very least.