Different Stores for Two Different Countries

mike_acari
Tourist
14 0 2

Hello,

We currently sell in Canada only through our store. We're getting ready to launch in the US and I wanted to confirm that we'll need to open another Shopify account (we currently have a basic plan) to create a separate store? The products and user experience will be slightly different in each country. And assuming that I do need to open another account, is there a way to set up automatic redirects based on location? I'm planning on having mystore.com for the US and mystore.ca or ca.mystore.com for Canada as the two sites. I know there are apps available but they seem to charge about ~$10/month on average which I would like to avoid. Or is there anyway to display different collections based on location from a single store? 

Thanks,

Mike 

0 Likes
Nick
Community Moderator
Community Moderator
3526 281 676

Hi @mike_acari,

Nick here from Shopify. Great questions and congrats on opening multiple stores!

If you are looking to have slightly different products and user experiences for each country then having multiple stores is definitely the best way to go with this. The switching between Shopify stores feature will be very useful for you once they are set up and running. 

With regards to setting up auto redirects for customers based in different locations to point them to the best store, I think a GeoLocation app could be your best avenue to go down here even though you mentioned you weren't too keen on this. There are a few different GeoLocation apps which redirect visitors to local versions of your store based on their geo-location. You can some of the geo-location apps I like the best below: 

These apps are in and around the $5 range per month. The only other way you could go about this would be to have some custom code or app made for you by a Shopify Expert. While it would be a higher upfront cost, it would more than likely be a once-off payment and not monthly. You can see the Shopify Expert directory here for custom apps and integrations. Do you think $5 for an app is something you could work with or would you be more likely to explore a custom route? 

Thanks, Nick

Nick | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
dylanpierce
Shopify Partner
93 1 23

Throwing my hat into the ring here too.

I'm the developer behind Blockade, which allows you to block or redirect your traffic based on country, IP address, VPN usage or bot traffic from specific websites.

Blockade is free for up to 3 countries. So if you're only redirecting Canadian traffic to a different store, it might fit your use case and still be free.

You can also customize the blocking or redirecting experience to match you store's branding and theme.

You can download it here: https://apps.shopify.com/blockade

Founder of Verdict - Anti-Fraud Apps for Shopify
  • Blockade - Easily block countries, IP addresses, VPNs
  • Real ID - Verify your customer's real IDs easily & securely
0 Likes
mike_acari
Tourist
14 0 2
Hi Nick,

Thanks for your response and for the additional information. It's a shame
that Shopify doesn't at least offer a discount to open up a second account
for this use case. I think an app for $5/month should be manageable but
the ones I had seen before were more costly, so thanks for sharing these.

As you point out, it comes down to what a developer would charge for the
project. It doesn't seem to be overly complicated so if it ends up just
being a few hours of work, it might pay off in the long run.

For now I'm just trying to minimize the amount of apps we're using to
reduce monthly costs but also to avoid complications with so many apps
going on in the background.

Would you happen to have an estimate for how long it'd take to create the
custom code?

Thanks,

Mike
0 Likes
mike_acari
Tourist
14 0 2
Hi Dylan,

Thanks for your message. However, it seems like the primary feature is to
block visitors from certain countries? I'm just looking to redirect
Canadians to our Canadian site and all others to our US site. Is your app
able to do that as well?

Thanks,

Mike
0 Likes
Nick
Community Moderator
Community Moderator
3526 281 676

Hi @mike_acari,

I completely see what you mean and how a feature like that could greatly benefit a business in a situation like yours and how you would want to minimise app costs. I will be sure to make a feature request on your behalf for it. 

With regards to how long it would take to create the custom code, I would not. Coding is something I am not familiar or comfortable with and would be out of my wheelhouse completely. As I touched on before, reaching out or talking to a Shopify Expert could provide you with an answer. Hopefully an Expert might come across this thread and offer an estimate time for that. 

Nick | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
dylanpierce
Shopify Partner
93 1 23

Hi @mike_acari 

Correct, it's able to block other countries, but it serves are a redirection tool as well.

In the app settings you can control if the app blocks, redirects or shows a temporary page that explains why you can't serve their particular region and provide a CTA button to go to your other site.

Screen Shot 2021-01-25 at 8.47.00 AM.png

 

If you don't want to abruptly redirect, you can customize the page's theme, branding and copy to match your store's:

Screen Shot 2021-01-25 at 8.48.47 AM.png

 

 Let me know if you have any additional questions or needs!

Thanks,
Dylan

Founder of Verdict - Anti-Fraud Apps for Shopify
  • Blockade - Easily block countries, IP addresses, VPNs
  • Real ID - Verify your customer's real IDs easily & securely
0 Likes