Different VAT calculation based on delivery or pickup and B2B or B2C

Recupwood
Tourist
7 0 1

Hi,

I have a shop that is based in Belgium, and sends out products to France and The Netherlands.

For a private customer (B2C) the VAT is always 21%, in any scenario.

For a business, the default VAT for France is 20%, the default for Belgium is 21%.

If a customer orders from France, and shipping is directly to France, the VAT should be 20% (both on products and shipping). If the customer orders from France, but picks up the goods in Belgium, the VAT should be 21%.

The exception, where for a B2B customer the VAT is 20% if the customer orders from France and we need to deliver it to France, does not seem to be possible within Shopify?

Can anyone help me with a solution? Because for my french customers I now have VAT issues since the invoice counts the wrong VAT percentage. How can we distinguish between a B2B and B2C customer?

 

 

Replies 6 (6)

Recupwood
Tourist
7 0 1

Can anyone help me on this one? Seems that Shopify doesn't support the VAT rules that are used in Europe regarding pick-up or delivery in the own or foreign country.

Surely other EU shops must face this same problem?

Recupwood
Tourist
7 0 1

Shopify can you please help us and implement the correct VAT calculations in the EU? 

Especially regarding the difference on shipping or pick-up?

Rostislav
Shopify Partner
176 11 25

We have a solution that works for your situation , Our EU VAT complience solution  can support mjultiple warehouses  with OSS VAT scheme and multiple VAT regsitrations (if any). Under certain condition we can also support B2B with multiwarehouse and chain supply situations. To provide more precise  offer we need more detailed description of your situation  Our app can be found here: https://apps.shopify.com/eas-eu-compliance. Do get in touch with us by arranging a video meet    https://meetings.hubspot.com/robert662/30-min-demo or via e-mail robert@easproject.com

www.easproject.com - the best EU and UK VAT compliance solution.

SIGA
Visitor
1 0 1

We have the same issue. When someone orders from another country and we ship it we have a VAT issue..

Rostislav
Shopify Partner
176 11 25

We have a solution that works for your situation  , we can support mjultiple warehouse  with OSS VAT scheme and multiple VAT regsitrations (if any). Under certain condition we can also support B2B with multiwarehouse and chain supply situations. To provide more precise  offer we need more detailed description of your situation  Our app can be found here: https://apps.shopify.com/eas-eu-compliance. Do get in touch with us by arranging a video meet    https://meetings.hubspot.com/robert662/30-min-demo or via e-mail robert@easproject.com

www.easproject.com - the best EU and UK VAT compliance solution.
Recupwood
Tourist
7 0 1

I already saw your app and i'm hesitating because it has only few reviews. 

To give some more details. We have a tax rule in EU that when a foreign company buys something, you don't have to charge VAT. The Shopify shop doesn't support this. They always charge VAT. So i need a solution for foreign business customers that automatically stops charging VAT when the customers ads a VAT number and is from another country than us (Belgium). It also has to make sure that the invoice is also without VAT.

A second level of issues i see coming is that we use an app to make it possible to have different prices for some countries. I'm afraid that we will have technical issues when both apps are in conflict with each other.