Is there a way to direct message or email a member that's participating in the Shopify Community Discussion? There's a thread I am following and someone seems to have a close idea to a solution I am needing but they haven't participated in a while. I was thinking it would be good to possibly email them directly to see if they could assist me.
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This is an accepted solution.
We offer private messaging but users must opt-in to the feature in order to send or receive private messages.
To opt-in click on your avatar in the top right followed by My Settings. Within click Private Messenger to review the agreement followed by Accept. After doing this you'll see a new envelope icon appear in the top right corner next to your avatar.
If a member has opted in when you click on their username you'll see a Send a message below their current avatar.
I hope this helps!
Is this still the correct method? I'm not seeing the "Private Messages" option in settings. Incidentally, it's you @TyW I'm trying to message!
Due to PM spammers we had to implement some checks and balances before the PM feature is available to new users.
I can't share the specifics or the spammers will know but you just hit the requirements so PM has been turned on automatically for you.
I just subscribed and am trying to contact a community member who has a code work around for a problem I'm facing. I've followed the "solution"offered but can't seem to find anywhere to activate direct messaging in my account so I'm stuck. I know there's enhanced security due to spammers but I can't find my way through. Any help would be appreciated.
Also, my issue is as follows: I'm trying to add a "Read More/Read Less" button to a "rich text section" of my store. This section is 863 words long but I want to show only 140 words and then display "Read More".
Hi @LowSpark, looks like you have PM capabilities now
I can't share the specifics but it's a combination of making contributions to the community and being registered for a certain amount of time before the PM option is enabled per above to prevent spammers from registering and sending unsolicited messages.
Thanks for your understanding!