Discount code for new subscribers

12 0 0

I generated discount code especially for the newsletter subscribers, I applied it to specific groups but when I try to check if the customers get the email I see that they don't. I put my email and subscribed and I haven't received any email from my website.

How can I fix this?

Shopify Staff (Retired)
Shopify Staff (Retired)
18 9 2

Hi @Itay_S 


Renata from Shopify here.


An email marketing app would be appropriate to send your customers newsletters or email the eligible ones with the discount code you have just created. Simply subscribing to email marketing via the email form from your store won't send out any emails automatically unless you have an app to do such thing.

We have some great options in our app store that's worth checking. I'll list some options below but you can also check the complete list of apps from our store here:


Once you're set up with your preferred app, you can then send the discount code created to a specific group of customers (in this case, the ones who subscribed to newsletter - emails subscribers).


More about this process can be seem in this topic from our Help Center.


Hope it helps!

Renata | Shopify Staff @ Shopify

- Minha resposta te ajudou? Dê um Like para que eu saiba!

- Sua questão foi respondida? Clique em Aceitar como solução.

- Para saber mais sobre a Shopify, visite a Central de Ajuda e nosso Blog.



1 Like
Shopify Partner
20 0 1

You can use the Thank You Email by Autoketing to send the email to your customers. Besides, if you want to create a discount with no code, try out the Discount Master app:

  • Create different discount campaigns to stimulate your customers' shopping needs and bring more revenue. Quantity breaks and volume discount.
  • Set the countdown timer for each product to promote customer's purchase decision. Sell more with quantity breaks to boost sales.
  • Inform your customers the number of products left in stock to urge on their decision when buying any product with volume discounts.
16 0 3

I am quite new to shopify and find it amazing so many things like automated email has to be done through apps. I have spent days working out why I cannot get an email as a newsletter subscriber. You have them for new customers, abandoned checkout and many others but not for newsletter subscribers.... I am close to ditching shopify as a new business startup because to make it fully functional (which you say it is) you have to add quite a few apps which cost more and more again. So much for $29 a month. And yes so many apps offer "for free" service but with bugger all features enabled. Looks to me like shopify itself only half completed what could be an awesome site builder to then give up and throw it out to independent developers. Not something I will ever recommend to other site developers from what I have experienced so far.

New Member
1 0 0

I have the same problem.... annoying. I might loose some buyers because they waiting me to send the code