Discount code not working

New Member
2 0 0

Hello! I tested out my discount code on my store and noticed two problems.

1. The discount was being automatically applied but I did not select automatic discount. I selected discount code

2. The wrong amount is being taken off the product. I chose to have a fixed amount taken off. I wanted to take off $2.50. I entered in $2.50 while creating the discount. When I tested it out, it was not taking off $2.50, but rather having $2.50 be the total amount. 

Does anyone know how to fix either one of these problems?

Shopify Expert
10354 155 1990

Is it possible to share an example that the forum members can see? I would guess you are using an app that could be applying a discount but that's some pretty loose conjecture. We'd be interested in digging into this more but it will need something we can see, or at least a little more context.

I jump on these forums to help and share some insights. Not looking to be hired, and not looking for work.

Don't hand out staff invites or give admin password to forum members unless absolutely needed. In most cases the help you need can be handled without that.

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