Discount code not working

New Member
2 0 0

I have apply buy one get one free as following

LiYing_0-1601691152308.png

but when i do purchasing it shows that the discount code not valid

LiYing_1-1601691273264.png

 

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Shopify Expert
10010 116 1849

Was the other item added into your cart? It's hard to tell from the cropped image you've provided.

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New Member
2 0 0

yes it is added to the cart for testing purpose. I did not process to the final payment on card

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New Member
1 0 0

Hi there, this is happening to me also. I have set it up as follows, then added the first item to the basket, and get an error code saying the discount code is not valid. Please can you help?

Screenshot 2020-11-25 at 19.33.41.png

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