Domain Connection Issue

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New Member
1 0 0

Hi

I've got a issue to connect the domain which I bought from Domains4less 

Kindly guide me how to complete this connection successfully.

Cheers 

NZSR_0-1597275291092.png

 

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Trailblazer
216 7 23

Hi @NZSR 

Sorry to hear about your issue. Try to follow our guide on how to find and set up Shopify store address, section "Transferring a domain to Shopify" and "Connect an existing domain to Shopify"

Hope it helps

I'm Jason Dao, Manager of Research & Development Department at Avada Ecommerce.
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Shopify Staff
Shopify Staff
593 79 109

Hi, @NZSR,

Hank here from Shopify.

Thank you for the screenshot it really lets me know the steps you have taken with trying to connect your third-party domain.

It looks like you just need to update your DNS settings on your domain website, before trying to verify your domain. Luckily we have an awesome guide that talks you through the steps you need here. I will also share a screenshot of the two bits of information that are crucial to the connection below.

13-10-g2ih8-2i2pe

 

It is very important that you only have one A record in your DNS settings that has a value of 23.227.38.65. And the Cname record should read shops.myshopify.com. Once you have this information in your DNS settings, simply verify the connection once more in Online Store > Domains > Connect a domain.

Let me know how you get on, or if you have any further questions for me!

All the best,

Hank

Hank | Social Care @ Shopify 
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