Hi, my site is live for about over a month now and today suddenly it stopped working it's not possible to access, whenever you're trying to enter site is says: We’re having trouble finding that site. Under my domains sections it says action required but there is nothing I can actually do... I purchased this domain straight from shopify not any other third party sites. It was all working fine until today. Anyone knows how to fix that? I've been trying to go and contact shopify but not possible.
Hank here from Shopify.
Would it be possible to share your store URL? That way I can check the DNS settings that you have for your store, and ensure they are correct.
The action required message means that something is wrong with the DNS settings, or the SSL certificate. Depending on what way it is currently set up, depends on the resolution.
But once you share your store URL, I can check this for you and offer you some suggestions to try.
As mentioned though, if you can share your store URL, I will happily assist you further with this.
All the best,
That is great to hear you have resolved this!
Do reach back out to us if you need anything, stay safe, and have an awesome day!