Domain/Sub Domain Name

New Member
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Hi!

We are working on new website [www.example.com] and not using shopify ecomerce platform for  website hosting but using a only checkout, order processing and API integration.  In some point our online customers redirect to  checkout flow at [example.shopify.com] domain to place order. I have two questions for this scenario:

 

             1. Is it possible change above [example.shopify.com] to custom [shopify.example.com] subdomain name?

             2. What is the common practice for this scenario?

 

Thank you!

 

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Shopify Staff
Shopify Staff
588 55 117

Hey there, @rivsrush 

 

Bo here from Shopify Support!

 

That is a really great question. I did some digging into this for you and found out that merchants who are on the Lite plan, use draft orders, use Buy Buttons, or use Sales Channels (Facebook, POS, etc.) will still see theirstorename.myshopify.com/1234567/checkouts/... at the checkout instead. As the website is not hosted by Shopify there is no way for us to add a custom subdomain to the checkout. I hope this makes sense! 

 

All the Best,

Bo

Bo | Social Care @ Shopify
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New Member
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Hi Bo!
Fair enough.
That solution will do work as well.
Thank you for answering!
Rivs


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