I have tried repeatedly to transfer my domain from Square Space over to Shopify using both site's support pages, following them exactly how they say. Shopify has charged my account 3 times at least, yet it fails every time. I have checked my emails for a reasoning as to why the transfer failed, but all I have are confirmations of payments. What am I to do to get the money I spent back and to get this domain transferred?
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You should contact Shopify Support under this web page with your store id: https://help.shopify.com/en/questions#/login
Live chat or email: https://help.shopify.com/en/questions#/contact