Domain renewal

Solved
chateaubella
New Member
1 0 0

Hello can some one assist me with my expired domain?

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Aria
Shopify Staff
Shopify Staff
826 34 286

This is an accepted solution.

Hey, @chateaubella!

Aria here, I'm on the Social Care team at Shopify.

It looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit here and log in to your account to create a support request.

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

Aria | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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kelvincuts
New Member
4 0 0

Hi Aria,

I need some help with the renewal of my expired domain name. . . it expired 4 days ago. 

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Aria
Shopify Staff
Shopify Staff
826 34 286

Hey, @kelvincuts!

We can help you with that for sure but you will need to contact our support team as I mentioned in my previous post. I'm going to close this thread to further replies. 

The sooner you can contact us, the easier it will be to resolve. 

Thank you!

Aria | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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