Domain suport

New Member
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Hi, I have domain name from another store but I have online store from Shopify, now I can't bring my online store to domain before I bought it. Please help me.

Shopify Staff
Shopify Staff
1418 140 387

Hey there, @Leila2 


Bo here from Shopify Support! 


I am sorry to hear that you are experiencing some trouble with this. I would just like to clarify a few things with you. Is the domain that you want to use currently connected to another Shopify store or is it connected to a third-party service? To transfer your domain from one Shopify store to another Shopify store, follow this guide. If you are looking to connect a domain to your store but keep it hosted on a third-party service, i.e. your domain provider, please follow this guide. To transfer your domain from third-party hosting to Shopify hosting please follow this guide. Let me know how this goes and if there is anything else I can assist you with, I'm happy to help!


All the Best,


Bo - Social Care @ Shopify

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