Domain transfer

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New Member
1 0 0

Hi there,

I send a request to transfer my domain from Wix on the 7th November , and got a confirmation that the domain will be transfers on the 12th.

I spoke with Wix costumer service this morning and they transfer the domain already from that side and said that the next step is to contact you.

I alleys paid to Shopify for the domain transfer and wanted to know when it will be complete.

 

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Excursionist
67 0 11

My experience is that it will take around 48hrs for it to be available to you in your back office

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Shopify Staff
Shopify Staff
1055 88 117

Hi @Fatsstory,

Ted here from Shopify, thanks for reaching out to us! 

Great question! When transferring a domain to Shopify, it can take up to 20 days for the domain to transfer successfully as mentioned here. I'd recommend making sure the domain has been added to your admin as outlined in this guide and as soon as the transfer is complete you should see a "Connected" status in the Online Store > Domains section of your account.

Let me know how this goes and if there is anything else I can help you with, I'm happy to help!

Many thanks, 

Ted | Social Care @ Shopify
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