Domain

Aleksandra7
New Member
1 0 0

Hello,

I have problems with buying a domain, when I click on buy I get the message ' Address must not contain special characters' . And in my domain I have only letters, so I don't know what should I change in my information. Please help.

0 Likes
Oliver
Shopify Staff
Shopify Staff
425 48 80

Hi, @Aleksandra7 !

The 'Address must not contain special characters' error typically occurs when the physical address on file contains a special character. Try removing special characters like accents or umlauts from your address and re-purchasing the domain.

Warm regards!

Oliver | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
grabbit
New Member
1 0 0

i don't have any special characters on my domain name but still i have hard time purchasing 

 

0 Likes