Draft Orders not actually reserving items

CrochetEngineer
Tourist
3 0 3

When we make a draft order, it says that the items are reserved until a date specified, but it still shows the items as available on the public side. What else do we need to do to actually reserve those items for that customer while we wait for their invoice to be paid? "Track quantity" is enabled on all our products.

 

Thank you

sgryniewicz
New Member
1 0 1

I am having this same issue.

EnquiringMind
Tourist
4 0 1

Same Issue here.  I would also like to know how to make this work correctly. 

Same. Shopify support seems to alternately say either this problem doesn't exist and/or that function doesn't exist. Neither makes any sense.

I also have this problem on our site.

 

Is it not the entire point of being able to reserve inventory that it doesn't show up on the site for people to buy?

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BillyTheKid66
New Member
1 0 0

I'm quite new to Shopify and this is one of the first requirement my Store Owner was asking me on how to proceed to complete this business process.

I found a workaround that seems to work, which is to create a manual order and Mark As Pending.  It takes it out of inventory, I can fulffill later and receive a payment later.

Does this workaround generates unwanted behavior?  I'm not sure but it seems to comply with this requirement...hopefully!  Feel free to provide input and feedback if you have any.

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