ERR_SSL_PROTOCOL_ERROR

jolu
New Member
1 0 0

error messageerror message

My storefront on my laptop started turning up an error message. See attached. I have tested this on Chrome and Microsoft browsers. Have cleared the cache. Have checked the DNS setup.

Pretty disappointed in the lack of Shopify customer support as well. I run multiple sites and can't get in touch with support. Meanwhile one site is down for no evident reason. Is this happening with others? If so, any suggestions? 

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HHOA
New Member
1 0 0

This is happening to me. Were you able to fix it? 

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yeshaart22
New Member
1 0 1

My customers who has comcast as internet provider are getting error ERR_SSL_PROTOCOL_ERROR. 

Shopify support kept on blaming it to my domain name provider, Google. So I transferred my Domain to Shopify. 

The issue still remains on chrome safari, edge, firefox with Android/windows/Ubuntu and iOS.

 

Has anyone seen such issue with your customer? Out of 10 a random customer will say hey, your website "www.yesha-art.com" doesn't work for me; and the only common thread is they have comcast as their internet provider.