Ebay-Shopify inventory synchronization

New Member
1 0 0

I have an issue related to inventory synchronization between my Ebay store and the Shopify website. 

The problem occurs when a listing on the Ebay store is ended, for any reason other then a "sale", the listing on the Shopify store is not ended as well. In other words if we end a listing on Ebay because the item is not longer available, the item will remain for sale on the Shopify store

I have reached out to Shopify and Ebay and I was told that their inventory integration system keeps count of sales only and not ended listings.

I understand that it is an unusual situation and I would like to know if anybody else has encountered the same problem and if they found a solution

Any help is greatly appreciated