Edit shipping carrier

andrewg94
New Member
2 0 0

Hi, when i select "Other" shipping carrier, in the email i receive its written "Other tracking number: 1234" . This doesnt make any sense, i wait it to say "Order tracking number: 1234" or remove "Other" completely so that it remains "Tracking number: 1234" How can i do this? Thanks

12345.png

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Nick_Marketing
Shopify Partner
260 47 66

You need to make changes to the Email Template.


Go to Settings ---> Notification ---> find "Shipping Update" and  "Shipping Confirmation" template.

Update it according to your requirements.

- I help businesses with eCommerce and Marketing Technology integrations.
- For consulting work inquiries, please send me a Private Message.
- Presently working in Toronto, CANADA.
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andrewg94
New Member
2 0 0

I tried that, i removed whats between the red lines and i get the error from the second picture123.png124.png

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Nick_Marketing
Shopify Partner
260 47 66

That is because you are trying to delete the first part of the If statement. Try commenting out {{ fulfillment.tracking_company }}

- I help businesses with eCommerce and Marketing Technology integrations.
- For consulting work inquiries, please send me a Private Message.
- Presently working in Toronto, CANADA.
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