Email Engagement Statistics Not Showing Up

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Tourist
3 0 0

It has been 80 hours since I launched an email campaign on Shopify.  I have the box checked to track email open numbers.  Unique visitors is showing and I know that some of the customers have received their emails.

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Tourist
3 0 0

It's been almost a week now and still no statistics are showing for the Shopify email.  Any ideas?  How can I get help from Shopify?  Thank you.

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