Email Notification For Launch Not Being Received

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Hi guys,

I'm hoping this is an easy fix, but going round in circles trying to find a resolution. Online store almost ready to go, domain linked and have the "Coming Soon" page being presented with an option to be notified when we launch... I've had a number of friends who are trouble shooting the site register for notifications, but haven't received any emails to my store address.

Where should be I be looking in the admin section, or does it need to be encoded on HTML?