Email notification IP addresses

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Tourist
5 0 1

I setup a rule to block Domain Spoofing...the rule says to 'block' any email where The 'sender is outside the organization' and the sender domain is my own domain.
For now, I am having the messages sent to me for approval.
This definitely catches some spam, but also caught some valid emails.

Most of them I have been able to whitelist, but I am having problems whitelisting the Shopify new order notifications.
Is there a list of Shopify ip addresses? or someother way? I have already tried to add smtp.shopify.com but that does seem to be working?
(The emails appear to be coming from our own email address)
We are using Exchange365
Thanks
 

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New Member
2 0 1

I'm having the same problem. New order emails from the store are being sent to 'junk' and I can't whitelist them as they are coming from 'my email' and the server doesn't like it... 

Interesting to note that I am using Exchange365 as well.

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New Member
2 0 1

Hi Len, did you ever receive the list of IP addresses that Shopify uses as sending addresses? I am also chasing this list to refine a SPAM Filter policy.

Thanks

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New Member
2 0 0

I just got these from a Shopify support chat agent to whitelist.  Going to give it a try today.  Exchange 365 was appending a ** Possible Phishing Attempt** tag to all of our organization's recipients.

 

  • 184.72.108.167

  • 184.72.108.53

  • 50.112.156.227

  • 50.112.156.226

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Tourist
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I am still having this problem (Just had a rash of them this morning!).

I will try the IP addresses posted here.

Thanks

Len

 

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Tourist
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Although none of those IP addressed showed up in the header!

I found this:

"Received: from smtp5.shopify.com (35.196.0.218) by"

 

Note this was from a UK store.

 

 

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Tourist
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and here is one from our EU store:

Received: from smtp5.shopify.com (34.66.204.143) by

 

 

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Tourist
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Seems I had smtp1.shopify.com upto smtp4.shopify.com already white listed.
I am adding smtp5.shopify.com and hopefully that will work.

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