Email subscribers - sign up form

Solved
VelaCandleBar
New Member
1 0 0

Hello!

I’m currently using the ‘Minimal’ theme and wondering if there’s a way to have a pop up when customers land on the website?

I’m looking to add an email subscription sign up pop up and once the email had been entered, a success message appears.

I tried a few shopify apps but when I subscribe, the email is not listed under Shopify’s admin ‘Customers’ email subscribers.

Thanks!!! 

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Hyde
Shopify Staff
Shopify Staff
727 73 130

This is an accepted solution.

Hi @VelaCandleBar,

Hyde here from Shopify.

While pop-ups are not available natively in any Shopify theme, they can be added via an app, as you correctly pointed out.

If someone signs up through a third-party app then the emails are not usually stored in your store admin, because your store admin can only display information that is collected through Shopify (either through a newsletter sign up or through the checkout).

Instead, emails collected through a third-party app are either stored in the app's dashboard or directed to whatever email marketing app you're using.

I hope that helps clarify things. Let me know if you have any other questions.

All the best, Hyde. 

Hyde | Social Care @ Shopify 
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