Encountering Error 429 when creating customer accounts??

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This is something that we've been encountering for a while but haven't found a fix for yet. We've implemented a site which may make multiple API calls, both using Shopify's built in API and our own external ones as well, however, we always encounter the Status Code 429: Too Many Requests when trying to create new customer accounts on our site.

 

We think that it's perhaps related to Ajax; when the submit button is called we use event.preventDefault() to handle the success in our own way. It works maybe once a day on each of our machines before trying to create further accounts results in the aforementioned 429, but I can't see how that alone is triggering multiple API calls resulting in too many requests. Does anyone have any idea why this is behaving like this?

 

Is there a way to get past this or to build a workaround? Any suggestions are thoroughly appreciated, thanks!

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Hi @ColtonCameron,

You might have more luck in the Technical Q&A forum. If you're looking for a more templated solution, try the Customer Fields app for support in creating new customer accounts (see CF dev docs).

Michael | Business Development @ Helium
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Helium builds apps that merchants depend on:
Customer Fields app (since 2015)
Meteor Mega Menu app (since 2014)
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