Error communicating with server

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New Member
2 0 1

Hi,

I recently have been locked out of editing my theme in shopify due to the error "Error communicating with server"

I am able to edit every other aspect of the store but as soon as I enter the theme editor a bed banner pops up at the bottom telling me there is the above error, it then goes into a 400 error about header too large.

Has anyone ever had this problem?

the website is www.misterhound.com

Any help would be greatly appreciated :)

Regards,

Sam

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Shopify Staff
Shopify Staff
114 0 17

Hey Sam! 

Dave here from  the Guru Team :) 

Thanks for reaching out! That's definitely a strange one - we can't have you not accessing your Theme Editor. If you send an email to support@shopify.com we'll happily take a closer look into your store and see what the issue may be with this and we can take it from there :) 

All the Best, 

Dave | Shopify

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