Error in Google Display "100% of id values received in the past day didn't match your feed"?

Solved
ZiZoouStore
Excursionist
28 0 5

Hi everybody,

When I run Google Display Ads for remarketing, and I used Product Feed from free app Google Shopping on Shopify:

In the campaign, I saw the announce:

"100% of id values received in the past day didn't match your feed"

Error-in-Remarketing.png

 

 

 

I insert 2 tags from the guide in Google Ads (insert between <head></head>, and in Setting > Checkout > "Additional scripts"

 

 

<!-- Global site tag (gtag.js) - Google Ads: [MY GG ADS NUMBER] -->
<script async src="https://www.googletagmanager.com/gtag/js?id=AW-[MY GG ADS NUMBER]"></script>
<script>
  window.dataLayer = window.dataLayer || [];
  function gtag(){dataLayer.push(arguments);}
  gtag('js', new Date());

  gtag('config', 'AW-[MY GG ADS NUMBER]');
</script>

 

 

 

<script>
  gtag('event', 'page_view', {
    'send_to': 'AW-[MY GG ADS NUMBER]',
    'value': 'replace with value',
    'items': [{
      'id': 'replace with value',
      'google_business_vertical': 'retail'
    }]
  });
</script>

 

 

My Item IDs on Google Merchant are "shopify_VN_{{ item.product_id }}_{{ item.variant_id }}"

Please help me to solve this issue.

Thank you so much.

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EmmanuelFlossie
Shopify Partner
923 35 202

That is the correct pattern for product id's.

If you migrated from old coding to new coding you will see warnings of missing id, that is normal as the only method used ecomm_prodid while the new one just uses the key ID

If you like to install something that works well: https://feedarmy.com/kb/adding-google-adwords-remarketing-tag-to-shopify/

I'm a Google Shopping Specialist a a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!) and a Google Premier Partner
Need Premium Data Feed Management Support? Get in touch.
ZiZoouStore
Excursionist
28 0 5

Thanks for your support.

If I understand what you support, can I ignore this error? or I have to follow the guide from https://feedarmy.com/kb/adding-google-adwords-remarketing-tag-to-shopify/ ?

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EmmanuelFlossie
Shopify Partner
923 35 202

This is an accepted solution.

Also check that the values in the id match the values in the data feed as the image in your first post.

 

go to your product landing page, view the source code and check the values, and compare what you have in Google Merchant center.

I'm a Google Shopping Specialist a a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!) and a Google Premier Partner
Need Premium Data Feed Management Support? Get in touch.
ZiZoouStore
Excursionist
28 0 5

Thanks for your help.

I have solved the issue.

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Max75
New Member
1 0 0

Hey Emmanuel, you're the god of all of this. I think I've read all of your posts on every platform I could find to fix these errors.

I used Google Channel for Shopify and I guess it installed Google Tag by itself. So this morning I had "100% ecomm_prodid don't match..." problem, so I re-installed the (New) Tag manually with theme_liquid code, and now the ecomm_prodid problem was solved, but now I see "100% id values don't match...".
Both ecomm_prodid before and now ID Value is 100% correct and equal with the info I have on Merchant Center.

Shall I just wait? It's worth noting that the account is new, and it happened overnight together with complete account suspension

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EmmanuelFlossie
Shopify Partner
923 35 202

As long as 1 or the other is correct than you are fine.

Meaning, either ecomm_prodid or id

 

ecomm_prodid is the old parameter and should no longer be used

id is the new parameter and should be used

 

Simply ignore the warnings as long as the id value is correct, I have more info here: https://feedarmy.com/kb/your-campaigns-cant-tailor-dynamic-ads-based-on-user-activity-when-the-requi...

I'm a Google Shopping Specialist a a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!) and a Google Premier Partner
Need Premium Data Feed Management Support? Get in touch.
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