Expired Domain Renewal

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pollkadots
New Member
1 0 0

I forgot to add the auto renewal on the shop domain that I have. I have no selected to renew however it just says “in process” can someone please contact me regarding renewing this manually at Shopify? Thanks

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Peter
Shopify Staff
Shopify Staff
2290 243 480

This is an accepted solution.

@pollkadots 

If auto-renew was not selected and the renewal date has passed, then we'll likely need to manually renew the domain for you. In order to do this, you will need to contact our Support team for further assistance. 

While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

Peter | Social Care @ Shopify 
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