FEATURE REQUEST: Auto-remove the unfulfilled flag from cancelled orders (upvote 71 times)

Highlighted
Tourist
7 0 3

Hello Shopify, 

Yes, a cancelled order is technically unfulfilled. But you're forgetting that 'unfulfilled' is also an incredibly important task for an e-commerce business. So an unfulfilled, cancelled order, needlessly creates confusion, clutter and frustration. 

Therefore, please auto-remove the unfulfilled flag from cancelled orders. Or if that's not possible, please create a 'cancelled' flag for the fulfilment status column.

And on behalf of the many forum members expressing continued frustration over this issue, please up-vote the request internally an extra 71 times. I'm sure you'll agree that's only fair.

Kind Regards,

Ben

William "Shakes" Fair
thepeopleofsand
Annie Goodman
Jonathan Burks
Aaron Rogers
Matt Altschul
Tyler Newton
Steve Ryan
Mathieu Rainville
Zigmo
John Van Buskirk
Sorin
KRed66
Jeremy Tock
Alexa Zamora
Russ Renbarger
Vincent Gilbert
Tammy Carter
stk
Garth Hjelte
John Van Buskirk
SSG
terry
Christine
Janit Calvo
Amy McWilliams
Terrence
Steven R
Robert Molen
Simona
Sales Team
Oxedy
Nigel Manton
Clare Freemantle
Beshr Alamir
Dana Hill
Lane Borg
Scott Nemiro
Dana Hill
Jaime Babb
Michael Wu
Ian Ellis
Scott Hargrave
daniel
Janit Calvo
Andrew McCarthy
Andrew Doan
cmscss
Beautiful Baleine
Steve
Jason Guarino
Cameron Brown
David Giles
Amy
Jack Wagon
Stephen Presley
Organic Excellence
Alex Solis
Ambrosia Studio
MarcoM
Carole Henderson
Abe Rudman
Adena Limited
Michael Simmons
Melanie
Hassen Malek
Thomas Borowski
MyOnahole
Tejasvi Bhat
Rakesh Patni
Christina G

0 Likes
Highlighted
Shopify Staff
Shopify Staff
510 0 67

Hey, Ben, 

I'm Ann, from the team here at Shopify :)

Thanks so much for sharing this feedback here. I can definitely see how this feature can be frustrating, so I will forward this to our developers for you, and I will also include the list of merchants that you've mentioned here. It's great that you took the time to gather this, and if there is any other feedback you'd like to pass along to our team, definitely share it! Feedback like this helps our platform continue to grow. 

If you have any more questions or concerns feel free to reach out to us on this thread :) 

Have a great one,
Ann

Ann | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes