Facebook Catalogue - Connecting to an Instagram business account

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New Member
1 0 1

Hi,

I've connected both the business facebook and instagram accounts to shopify wth a pixel. There's a product catalogue in business manager with the correct products but in our instagram account you can select the shopify product catalogue but it's not showing the correct products from that feed (showing old products).

 

Does anyone know why that could be?

Within the facebook business manager. The catalogue settings won't allow me to connect to an instagram business profile because the catalogue is owned by Shopify and not our business. I'm guessing this might be the problem. Any help appreciated!

Cheers

Paul

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Shopify Partner
6 0 0

Hey,

 

I am having the same issue!

Did you find a solution by now?

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New Member
2 0 1

J'ai le meme probleme et personne ne semble pouvoir m'aider... cela fait plus de 1 mois et tout le monde se rejette la balle

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