Facebook Dynamic Ad / Shopping Product Feed

New Member
4 0 0

My product images do not come through correctly from shopify. My products are a bit wide, so the image isn't perfectly square and facebook is forcing it into a square by cutting off the left and right side and significantly zooming in. 

How do I manually edit the product feed to make the image appear correct?

Adam

0 Likes
Shopify Staff
Shopify Staff
260 2 40

Hi, Adam!

Is this the product feed for Facebook to make the image appear as desired dimensions within your Facebook Shop Page?

At this time Facebook requires your product images to be in their dimensions for display - a square format.

The only way around this would be to manually crop the images into a square format for your products images listed on Shopify. These images re-uploaded into your product listings would still have to be square, however, you'd have control over where and what is cropped for a more desired image on Facebook.

Hope this helps!

- Lisa 

Lisa | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
Highlighted
Tourist
48 0 3

Adam,

Facebook has a clear and detailed guide with ads formating https://www.facebook.com/business/ads-guide

I've started with this guide in the past and later on discovered more information on AdEspresso's site with ads blog.

0 Likes