Facebook has apparently blocked my Shopify store for being malicious. I've had my website only open for a while now and my customers have now been DMing me on Instagram saying that my website has been blocked for being malicious. My website is zuello.com and is completely safe. When I try clicking the link to my store on https://instagram.com/zuelloshop/ it states how my website is not safe. How do I fix this problem?
EDIT: I removed the link from my Instagram and tried to put it back in and now it gives me a message saying that I can't publish my website due to an automated spam block. There is no spam for my website and I haven't sent spam in any way. Please help so I can get my website up and running ASAP.
I have the same problem. It started some weeks ago on Instagram. The link to my website was refused and I couldn't like or follow anybody anymore.
When removing the link from my profile, I could like and follow again. When I tried to enter the link in my profile again, I get the message "We're unable to save your changes due to an automated spam block. If this is a mistake, please accept our apologies for the inconvenience". Now I can't change anything in my profile anymore. Tried sending a message to IG, but no answer.
It is the link to my website that caused the problem, my site is seen as spam by Instagram (and Facebook). I can't even include the link to my website in a FB post.
When doing a search on google, this problem apparently is known but no solution is provided.