Facebook Keeps Disconnecting

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Tourist
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I have read many discussions regarding this issue and followed all of the instructions in the thread below. I contacted help for a reset as suggested and was just given the same instructions regarding checking settings, disconnecting, using a new broswer etc. that had already tried per the above thread. Still, I followed those instructions again with the same result. I connect to my FB page and then disconnect within a minute. I would like Shopify to help with this reset as described in this thread:

https://community.shopify.com/c/Technical-Q-A/Facebook-keeps-disconnecting-from-Shopify/m-p/734111/h...

Can anyone help?

Thanks,

Sandy

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