Facebook Messenger Plug In not working

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Tourist
19 0 0

Hey guys, I need some help installing and integrating Facebook Messenger plug in to my shopify store. No, I am not using any Shopify App integration for this. 

 

So I have already set up the Facebook Customer Chat Plugin via my Facebook Page's settings under messenger integration, and have already whitelisted the domain I bought, and my domain under myshopify.com. I followed the instructions and pasted the code generated by Facebook on my theme.liquid below the <body> header and saved it.

 

But when I preview my new theme or when I load my site homepage, no messenger chatbot comes out. I've tried to look into video tutorials to set this up, but I seem to be doing everything the same as them except my results come out otherwise. Any ideas?

 

Thanks

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Tourist
12 0 1

Since January 8th, 2019, Facebook have stopped users from requesting for the Customer Chat Plugin with the following URL: https://connect.facebook.net/en_US/sdk.js.

It now requires using https://connect.facebook.net/en_US/sdk/xfbml.customerchat.js as the js.src argument instead of https://connect.facebook.net/en_US/sdk/sdk.js. If you use the latter, the Customer Chat Plugin soon will no longer load on your website.

If the Facebook Javascript SDK is already included in your website, all you’ll need to do is set “js.src” equal to https://connect.facebook.net/en_US/sdk/xfbml.customerchat.js

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New Member
5 0 0

Used both, but still Messenger button is missing.

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New Member
1 0 0

Have you solve your problem? I have the same issue with facebook messenger.

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