Facebook Pixel - GLOBAL ISSUE *PLEASE CHECK*

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Hey everyone,

I've tried talking with Plus support/tweeting various Shopify people to raise attention to an issue with Shopify/Facebook that started around 9am EST yesterday but can't get anyone to help escalate.

We're using the default Shopify facebook integration for our pixel - 5/6 of our stores are having this issue & we've located multiple 3rd party Shopify stores with the same problem.

http://wgimag.es/l-15924697300288487.png

The Facebook pixel is timing out event fires for both Add to cart & Purchase events - Some people are managing to fire as we're still receiving around 40% of the regular fires inside of Facebook, however it's starting to quickly unoptimize our businesses Facebook campaigns.

Here's the URL of a sample store with the issue: https://www.argan.com/

Our 5 stores all vary in size, 1 of them is a fresh setup we just acquired with no plugins or coding that could be causing these issues - The third party stores also don't seem to have any similar apps to us.

Is anyone else experiencing this?

Thanks

 

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