Fix for Facebook Pixel not matching Products with Catalog and Facebook Pixel Not Ready
OK, so after spending literally over 2 months of Shopify telling me it was not there issue and Facebook telling me the data from Shopify was wrong and not their problem. (I'm not kidding...I have emails and tickets for months of both support teams either pointing the finger or not assisting at all)
It sort of is their issue. Shopify DOES NOT provide the correct info/format required by Facebook. As we are trying to put a product on their platform it's their rules.
Facebook Shop. Use the Flexify app to do a manual upload of your products on Shopify to your Facebook Catalog Manager so that they show up on your Facebook Shop. It was easy to use and worked for me. The app has a couple videos you can watch to learn how to use it correctly.
My name is Romchy, I am with the support of Shopify Product-Feed. This is a service that will solve your tasks of synchronizing your shop Shopify with advertising services Facebook Shopping, Google Merchant Center aka Google Shopping, Instagram Shopping, Yottos AdLoad, Pinterest.
I’ll write you step-by-step instructions.
Вut if you need additional help, join the Shopify Product Feed WhatsApp community here we discuss issues on synchronizing advertising channels and launching effective advertising campaigns.
1. Before you start working with Facebook and Instagram, register your Facebook business manager https://business.facebook.com/overview/
Which is very important! Since the Facebook business manager account will be linked to your page by your company and an advertising account with statistics, you need to register it with the business owner or the person who will not leave the business).
1.1 Register an account for your campaign;
1.2 Add advertising pages;
1.3 Add or create advertising accounts;
1.4 Creating a pixel https://feed-product.com/help_center/how_create_facebook_pixel.html
- connecting to shopify
1.4.1 Log in to your shopify account.
1.4.2 Enter the store
1.4.3 Insert the pixel id:
a) go to sales channels,
b) go to the online store,
c) go to preferences
d) we find the facebook (Instagram) pixel ID field, and insert the ID of our pixel into it.
1.4.4 Save below.
1.5 Install Feed-prodyct in your store
1.6 Customize your Feed-prodyct https://feed-product.com/help_center/how_configure.html
1.7 Creating and loading a product catalog (instructions on how to synchronize the product feed of your store);
Also, before you start, check out other questions: https://feed-product.com/help_center.html
1.8 Tie up billing information.
2. Set up an advertising campaign so that an effective audience arrives.
For those who are more comfortable making step-by-step settings with the help of video instructions, you will find a video at these links:
Successful to you advertising campaigns)!
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romchy | Application consultant