Facebook Shop Not Showing All My Product Variants

cuongvuongtran
New Member
1 0 0

Hi,

I have gone through all the topics here related to my concern. However, I still can not find the ultimate solution for that. 

My problem is Facebook Shop not showing all my product variants. I have 3 product collections with 6 SKUs per collection. However, Facebook shop just shows only 1 SKU with random price per collection. In addition, we apply Installment Price. Then Facebook shop takes the Installment Price instead of Full Price. 

I have been waited for 72 hours (as provided information) as well as tried to uncheck then re-check the box again. However, the problem is still there.

Could you please help to advise us on this problem?

Thank you,

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earlscruggscent
New Member
1 0 1

Our company is also having the same issue with Facebook not showing all the variants of products. Shirt sizes and colors cannot be chosen anymore. Any help would be appreciated!

amberhoxha
New Member
1 0 0

Has this issue been resolved for you?

 

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stellacove
New Member
1 0 0

same issue - some products show size variants and some dont, it would seem that products which have been assigned a group id (seemingly by facebook ) do have size variants showing, other products do not have group id assigned (by facebook during the import process it seems) do NOT have size variants showing 

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