I have a catalogue and it says Shopify business manager owns it. I have not got access to a shopify facebook business manager, only my own facebook page business manager. Facebook is telling me to do the below but how do I get access to the Shopify facebook business manager:
I believe it was automatic when I installed it through my Shopify store apps. I think I just had to choose the FB page to connect to.
how did you link it?
Was it an automatic link or did you still need to manually link?
Advice would be appreciate as its doing my head in...
I must be missing something here.
Installing the Marketing app creates a second catalog.. that catalog contains everything on your account and that is the one being tied to the pixel.
the catalog created by the FACEBOOK SALES CHANNEL is still owned by shopify and you can't get access to it.
In my case I need access to it in order to edit info on some products but it's not possible as I can't get admin access to said catalog.
The products displayed on your Facebook Shop Tab are still being pulled from that catalog that you can't manage.
|an hour ago|