Hi, @Ringschock !
Thanks for your post! I'd be happy to help you troubleshoot this. I just want to start with a couple of quick questions. Do you have more than one account with Shopify? If so, take a look at the following steps. If not, please feel free to skip to the next section:
* First log out of all Shopify accounts.
* Then, log into your first account and connect your Facebook business page here.
* Once connected, please log out of your Shopify account once more.
* After, please repeat these steps for any additional Shopify account, ensuring that you are always logged into **one** Shopify account at a time
Do you see any error messaging within your Shopify admin or within Facebook that gives you any indication what might be going on?
Once I have a bit more information we can figure out next steps together. Hope to hear from you soon!
I've reached out to you via the email address linked with your Shopify community account. We can take a closer look into it together once we've gotten you authenticated there.
Hope to hear from you soon!