Facebook shop displaying 'All Products'

New Member
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I just set up Facebook Shop and it displays my three collections perfectly.  However, it also displays a pseudo-collection of 'All Products' with every single product and variant listed (300+).  Is there a way to not have the 'All Products' show?  I just want the three actual collections displayed (Series 1, Series 2, and Series 3).

See https://www.facebook.com/morganjanestudio/shop/

Thanks,

Will

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Shopify Staff
Shopify Staff
317 14 47

Hello, @WillM!

 

Karlie here from the Shopify Guru Team! With the Facebook Sales Channel, there is an easy way to stop specific products from syncing to your Facebook store.

To hide products on your Facebook store:

  • Head into your Shopify Admin
  • Under your Products or Collections section
  • Click on the product or the collection you want to hide
  • Under 'Product availability' > Manage
  • In the 'Manage sales channels availability' section > uncheck the box for 'Facebook Shop'
  • Click 'Done' and then 'Save'

You can also use our handy step by step guide, here, to help you out with changing the visibility of your products from your Shopify Admin to your Facebook shop. 

I hope this has answered your question. If not, or if you have any further questions please let me know. I will be happy to help!

 

*Karlie* | Social Care @ Shopify
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New Member
2 0 0

Actually, the three collections are displaying correctly in Facebook.  Per my post, the problem is that a category of 'All Products' is also displaying all 300 variations.  That's what I'm trying to suppress.  See https://www.facebook.com/pg/morganjanestudio/shop/.  

Thanks,

Will

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