Facebook store prices different to actual store prices?

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Tourist
29 0 1

Hey all.

 

Just a quick problem, we've been running with a facebook store tab through shopify, however it appears that the prices are completly different to those which are published on our website. Does anybody know what can be causing this?

 

Thanks.

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Shopify Staff
Shopify Staff
500 1 56

Hi Jamie,

Thanks for posting on the forums!

That shouldn't be happening, do you want to share an example of a product and we can take a look here? You can also reach out to our live support call or chats if you prefer, and we can take a look for you there in real time!

Thanks!

Anne 

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Excursionist
25 0 4

Hi there,

My facebook price are totally different from Shopfy store. Could you please help me? Thanks

截圖 2020-08-09 下午4.56.10.png截圖 2020-08-09 下午4.56.21.png

 

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